Privacy

We collect information needed to operate accounts, process orders, issue tickets, support organizers, and protect the platform. This may include profile details, email address, organization details, order records, ticket activity, and support messages.

We use information to authenticate users, process ticket purchases, generate tickets, send order updates, support organizer operations, monitor abuse, troubleshoot issues, and improve platform reliability.

Payment processing is handled through connected payment providers. Ticket stores order and payment status information required for fulfillment, reporting, refunds, and reconciliation, but sensitive card or bank credentials are handled by the payment provider.

The application may use cookies, local storage, and similar browser technologies for authentication, session continuity, security, and application preferences.

We share information only where needed to operate the service, such as with payment providers, event organizers, infrastructure providers, or when required by law.

We retain information for as long as needed for platform operations, legal obligations, dispute handling, reporting, and security. We apply technical and organizational safeguards to reduce unauthorized access and misuse.

You can update account details in your profile. For privacy questions, access requests, or deletion requests, contact the support email listed in the footer.